COMPREHENSIVE POLICY

LogisFashion, as a company committed to continuous improvement and excellence, defines the concept of “Operational & Excellence” as a working methodology in all its processes. This approach is based on the Lean culture and the practice of the following pillars:

• Customer Satisfaction: Develop services that meet the needs and requirements of our customers..
• Human Team: Promote teamwork, motivation and loyalty of our employees through training and provision of the necessary means to perform their tasks and responsibilities in a healthy environment.
• Service Assurance: To guarantee the correct management of the service at all times and its constant optimization, according to the needs of each client..
• Total Quality: Perform operational and follow-up audits throughout the processes to identify deviations, risks and opportunities for improvement.
• Productivity and Effectiveness: Deliver orders to the customer on time, without errors and at the lowest possible cost.
• Innovation: Search for technology that allows us to be leaders, improving our processes and services.
• Environment and Social Responsibility: Preventing and minimizing any environmental impact derived from our activity, reducing or eliminating risks to the health of our workers, and complying with applicable legislation and regulations, as well as respecting the principles of the United Nations Global Compact.
• Information Security: To guarantee the confidentiality, integrity and availability of information, protecting data and information systems against unauthorized access and unauthorized modifications. Ensure business continuity in terms of information security, protecting critical processes against significant failures or disasters and establishing systematic actions for control, monitoring and prevention of incidents and risks, all based on the guidelines and controls established by the ISO/IEC 27001:2013 standard

Senior management is involved in ensuring compliance with the philosophy and practice of these pillars, encouraging teamwork, consultation and participation of all employees throughout the organization by identifying risks and opportunities. We define objectives and improvement plans consistent with our policy and strategies, ensuring the necessary resources and organization to achieve them.

We establish agreements with customers and suppliers, as well as control mechanisms that allow us to work under standards of physical and information security, traceability and reliability in all our processes, establishing a secure international chain that prevents illicit activities such as terrorism, drug trafficking, money laundering, terrorist financing, smuggling and other illicit acts.

We promote respect for human and labor rights recognized in national and international legislation, the privacy of individuals and freedom of association and collective bargaining. We ensure an environment with equal opportunities for all employees, free of harassment and discrimination based on sex, religion, race or ideology. We reject child and forced labor.